FREQUENTLY ASKED QUESTIONS:


Q: Where can I find a hotel?

A: Many are available via the Mansfield & Richland County Tourism site www.mansfieldtourism.com

Q: If I cannot run the race can I have a refund of my race fee?
A: No.  There are no refunds or exchanges for this event.

Q: Who is the Race Director?
A: Roger Bowersock of Rocketship Sports Management

Q: Does everyone get a finisher’s medal?
A: Yes!

Q:  If I cannot pick up my packet may someone pick it up for me?
A:  Yes!  Please provide them with a copy of your drivers license or ID and  THIS FORM  We will not mail out packets.  They may only be picked up in person by you or your authorized representative.

Q: If I signed up for the race and cannot make it will you mail me my packets?

A: No. We are unable to mail packets, other than for 'virtual' participants.

Q:  Can I transfer from the actual race in Mansfield to the virtual race?
A:  Yes!  Transfers are available until the race sells out or May 1, 2017, whichever comes first.

Q:  Can I transfer from the virtual race to the actual race in Mansfield?
A:  Yes! Transfers are available until the race sells out or May 1, 2017, whichever comes first.

Q:  I registered for the virtual race.  Can I wear my bib and run in the actual race?
A:  No.  Virtual race bibs are different from the actual race.  Virtual runners who attempt to sneak in will be escorted off the course immediately by law enforcement. This event is expected to sell out. Due to our insurance limits and safety issues, we cannot permit runners above the participation limit.

Q:  How do I know if I am signed up for the race?
A:  To check if you are registered for the race in Mansfield,  or the virtual race, you can view the participant list at www.shawshankhustle.com. Click on the “details” Tab.

Q:  Will there be race day sign-ups?
A:  Yes! You will not be guaranteed a shirt, as they will be first come first served for anyone registered after June 1.

Q: Can I purchase an extra medal or race shirt?
A:  No.  These unique medals and shirts are one of a kind and are exclusive to the Shawshank Hustle.  The only way to receive these would be to purchase a race registration.

Q: How do I get my complimentary pass to tour the Ohio State Reformatory? (Mansfield participants only!)
A:  All runners will receive a ticket on their race bib that will grant this access to the Reformatory. However, if you desire to avoid the race day crowds, you may use your bib tab for admission for any day through the 2017 season.

Q: Where are results?
A: www.gtraces.com will have results posted, live from the race site. After the race, you can also find them at www.shawshankhustle.com

Q: I left before the awards ceremony. Can you mail me my award?
A: We do not mail awards.

What is virtual registration? A 'virtual race' allows participants to run/walk anywhere. We trust you, so you do not need to send proof of your accomplishment. We would love to see pictures, though! With virtual registration, participants will receive the same swag and finisher's medal as those actually visiting the race site. Those items will be mailed to the participants approximately 1 week prior to the race.

Why would I want to race virtually? Participants have many reasons for running/walking virtually. Some can't make it to the race, but would like to participate the charity and others really want the cool swag that goes along with the race, but don't want to spend the extra to travel. While participating virtually, you can run, walk, skip or cartwheel the entire race. No one will judge you but your neighbors!

Are there any ghost hunt type attractions? Yes, please visit https://www.mrps.org/